Management Portal Support
Guides for businesses and compliance teams using the VerifiMe Management Portal — covering customer verification requests, identity check results, and account administration.
By Edward1 author15 articles
Understanding Customer Verification Status IndicatorsWhen viewing a customer's profile in the Client Portal, four status boxes display the results of different verification checks, allowing you to quickly assess which steps have been completed and…
Foreign Identity Document ValidationVerifiMe verifies foreign identity documents for clients, beneficial owners, directors, and individuals from 18 supported countries.
Client Guides
Guides to help clients understand the management portal
VerifiMe Wallet 2FA Set-UpThis guide will help you set up two-factor authentication (2FA) on your VerifiMe wallet so you can access the management portal securely.
Accessing the VerifiMe Client Management PortalThis guide will walk you through the steps to securely access your VerifiMe Client Management Portal account. The login process uses multi-factor authentication to ensure your account remains secure.
Inviting Customers to VerifiMeVerifiMe provides you with simple tools to invite your customers to complete their identity verification. This guide explains how to access your unique invite link and QR code, and how…
VerifiMe Invitation LinksVerifiMe offers three ways to invite customers to complete identity verification: No Code QR Codes (scannable images), Linked Invitations (unique URLs), and Invitation Codes (shareable codes).
Searching for Customers in VerifiMeThis guide explains how to search for and locate customers in the VerifiMe Management Portal.
Logo Submission Requirements for VerifiMeThis guide outlines the requirements for submitting your company logo to be displayed in the VerifiMe Customer Portal and on customer-facing verification pages.
Configuring Rules on VerifiMeThe VerifiMe platform allows you to configure identification rules and risk mitigation processes that align with your regulatory requirements and internal policies. This guide explains how rules work and how…
Configuring Mitigation Templates in VerifiMeMitigation Templates guide your team through compliance actions when risks are identified during customer verification.
Mitigating Identified Risks in VerifiMeWhen a rule is triggered through your configured rules, you'll need to follow your organisation's mitigation process to reduce that risk to an acceptable level. This guide explains how to…
PEP and Sanctions ScreeningThis guide explains Politically Exposed Persons (PEP) and Sanctions screening conducted as part of identity verification through VerifiMe for AML/CTF compliance.
VerifiMe Return Path URLThis guide explains the Return Path URL, which automatically redirects customers to your nominated URL after identity verification. It covers the benefits, functionality, and configuration steps for this feature.
Understanding Basel AML Index Countries and Risk RatingsThe Basel AML Index is an independent annual ranking published by the Basel Institute on Governance that scores countries on money laundering and terrorist financing risks using 17 public data…
How the DVS Handles Expired Driver LicencesWhether an expired driver licence passes verification through VerifiMe depends on which Australian state or territory issued it. This article breaks down what to expect across each jurisdiction and how…