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How to 'Grant Permissions' in VerifiMe if not completed on initial document upload and verification

Edward Frame avatar
Written by Edward Frame
Updated over 2 weeks ago

Overview

You have successfully completed the initial verification process, which means we have your credentials and verification checks on file. However, to share your verification information with service providers, you need to grant specific permissions through our consent layer.

What are permissions? Permissions in VerifiMe are part of our consent framework. By granting permission, you authorise the sharing of:

  • Verification outcomes

  • Biometric markers

  • Essential information

  • Results from government database checks

  • As well as storage of the information for a period of time

Step-by-Step Permission Process

Step 1: Access Your Original Link

Click on the original link you received from your service provider when you originally were requested to complete the verification

Step 2: Complete Email Verification

  1. You will land on the "Welcome to VerifiMe" page

  2. Enter your email address in the required field if not already there

  3. Click Continue

This will trigger an invitation email to be sent to your inbox.

Step 3: Verify Your Email

  1. Check your inbox for the verification email from VerifiMe

    • Important: If you don't see it in your inbox, check your spam/junk folder

  2. Open the email and click on the "Verify Email Address" link

Step 4: Grant Permission in Your Wallet

Once email verification is complete, you will be directed to your VerifiMe wallet, where you can see your identity information.

Option A: Direct Permission Request

  • Look for a permission request from the requesting company

  • Click the Grant Permission button in the bottom right corner

Option B: Manual Permission Search If you don't see the permission request immediately:

  1. Click on the Permissions tab in the left-hand menu

  2. Search for your service provider by name

  3. Follow the prompts to complete the permission granting process

Step 5: Confirmation

Once you've successfully granted permission, the process is complete. Your verification information can now be shared with the authorized service provider according to their specific requirements.

Need Help?

If you encounter any issues during this process, please contact our support team: Email: [email protected]

Our team will be happy to assist you with any questions or technical difficulties you may experience.

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